COMPLAINTS

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Under existing laws and regulations, the following may file a complaint against a police officer:

  • The National Police Commission on its own initiative
  • A natural or juridical person or his/its duly authorized representative or guardian, or
  • Any other government office or institution
All administrative complaints before the NAPOLCOM should be filed against a uniformed member of the PNP for any form of police anomaly or irregularity.
  • A formal complaint needs to be filed in a specific format. You may use the downloadable form below and follow these steps:
  1. Download this complaint form
  2. Print and fill out
  3. Have it notarized
  4. Attach other supporting evidence, if any
  5. Submit to NAPOLCOM Office either:
    a. in person;
    b. via courier service; or
    c. scan and send using this online service

No fees shall be collected for this service.

Want to know more about this service? Download the full process matrix here.